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"Thank you, and thank Juan, so very much, for the amazing healing you're doing. So much more to tell you. Do you know how important your talents and abilities are in this world? I don't think you do. I wouldn't have known it fifteen months ago. I do now."
"I have seen Jims work in numerous SeaReys, and I have always been extremely impressed. Great workmanship and building skills! Highly recommended!"
(Originally submitted on previous website on 11/4/2010)
I have had a lot of positive comments about the plane. Comments like, "Jim really does a nice job" or. "I wish I would have done that to my airplane"----all the little extras.....Thanks again for the great job.
You saved my day today! Landed in Key Largo at sunset THANK YOU!
Submitted through our company facebook page (https://www.facebook.com/RecreationalMobility) on 12/10/2013
Tanille Elaine DeLair
I will be moving forward with selling my aircraft and getting a Sea Rey. I've investigated some more options but wanted to talk with you about the various options available. Your reputation is so strong, that I think I'd be remiss if I didn't seek your input and advice.
I would like to have an hour or two of your time (at your shop) to ask questions. I'd be happy to pay your hourly rate to answer my questions.
Hope you had a good Christmas and New Years.
I just wanted to circle back with you on my SeaRey. After due consideration, I’m going to keep it. You built too good a plane for me to sell it!
N805PY is my first kit plane, and there is no way I would have been able to complete it without your help. You were honest about problems that I needed to fix, generous with your time and advice, and the electrical harness you built was equal to something from Boeing on the B777 I fly at work.
Jim's attention to detail is Exceptional - Having been to Oshkosh & Sun-n-Fun numerous times, and seeing numerous Grand Champions, I was still Very Impressed with the latest Searey project that he brought to Sebring last week. Beyond that, Jim took time to give knowledgeable answers to my numerous questions. Thanks!!!
When you ask the best SeaRey pilots who is on their top mechanic list, and the same name keeps coming up, go to that guy. Meet Jim Ratte. Sometimes in life the very best at what they do are also the most caring and will go the extra mile in a pinch. After many weather delays in the middle of winter Jim personally drove a few thousand miles to pick up my plane and did all LSX upgrades and maintenance.
Dr. Lee Jampolsky
Jim - The communications that you probably take for granted, are not common. You are successfully keeping my faith exactly because you clarify and ask good questions. It is a rare thing, and all the more rare in someone with technical skills.
Great job! Jim I felt it necessary to tell others about your unique skills and talents. Jim is a true Searey expert, and has as much knowledge as the Searey factory (and probably more) about putting them together.
Thanks again for your excellent support, the way how you handled the two of us and explained every tiny bit. And even more thanks for arranging the demo flights!
It was a pleasure doing business with you because your willingness, good
disposition, to buy a product from England, on time and it is a pleasure.
thank you very much for everything.
FROM BUENOS AIRES, ARGENTINA
Enjoyed working with you Jim!
Just had a great visit from Jim and his wife. While they were in New York performing a final construction inspection they emailed me and offered to come to Rome, NY to see my rebuilding effort of a damaged SEAREY. Great suggestions on the repair effort. I've been buying all the parts from Jim and his tutelage has been invaluable. He's always available for guidance.
Wow! Now that’s what I call CUSTOMER SERVICE!! I am only sorry that I found out about your service, AFTER purchasing the kit elsewhere...
- We've added a CNC Router! 2/16/16
- FlareAssist Featured in Seaplane Pilots Association Magazine 3/28/14
- Dynon Announces the SkyView Touch! 3/23/14
- Sun & Fun 2014 3/23/14
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